Now that BB services has come out of hiding, subscribers world over are still left with the bitter taste of the outage and are therefore clamouring for a refund of their money lost during the crisis.
All of the South African providers, for example, are either issuing service credits or offering free calls and messages to their customers. Etisalat, a carrier out of the UAE, will be offering BlackBerry users three days of free usage. There’s definitely no way RIM is going to get out this mess without opening up the corporate wallet.
Unfortunately, it’s the exact last thing RIM needs right now. The company is in bottleneck at the moment, and while it’s unlikely compensatory costs will send them into ruin, it certainly makes RIM’s future look even bleaker.
If you are yet to receive any compensation, then it is time the customer care lines started ringing silly. Aluta continua!
All of the South African providers, for example, are either issuing service credits or offering free calls and messages to their customers. Etisalat, a carrier out of the UAE, will be offering BlackBerry users three days of free usage. There’s definitely no way RIM is going to get out this mess without opening up the corporate wallet.
Unfortunately, it’s the exact last thing RIM needs right now. The company is in bottleneck at the moment, and while it’s unlikely compensatory costs will send them into ruin, it certainly makes RIM’s future look even bleaker.
If you are yet to receive any compensation, then it is time the customer care lines started ringing silly. Aluta continua!
About AKINGBEHIN, Olabam'Ji Olufemi
3 comments:
victoria acerta. I must to kolet my suskrition moni from dis yeye people. Good article bro
lol... True talk broda
nonsense people... my finger rest small for those few days sha..lol
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